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Distance Sales Contract
Return Conditions

Distance Sales Agreement and Cancellation, Return Policy

ARTICLE 1 PARTIES

1.1-SELLER

Name : Yukarı Dikmen Mah. Turan Gunes Blv. Yıldız Tower Floor 18 No:106/82 Çankaya/ ANKARA
Mersis : 0080074285400001
Phone : +90 850 308 83 20
Email address: [email protected]

1.2-BUYER< /p>

Name/Surname/Uuml;Name: Name and surname declared at the time of order< /span>
Address: Address declared at the time of order
Phone: Phone number declared at the time of order
Email address: The e-mail address declared at the time of order

ARTICLE 2
The subject of this agreement is the CLIENT's www.essb.org.tr and the code, name, number and It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer regarding the sale and delivery of the product/products for which the sale price is specified.

ARTICLE 3 SUBJECT OF CONTRACT DETERMINATION OF ISSUES REGARDING DELIVERY

3.1-ÜRÜNLER< /strong>
The basic properties of goods or services are available at www.essb.org.tr.

Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until updated and changed. Prices announced for a period of time are valid until the end of the specified period.

All taxes of the goods or services subject to the contract are included in the sales price.

3.2-DELIVERY METHOD AND PLAN

Delivery Address: The e-mail address declared by the BUYER during the order.
Delivery Person: Name and surname person declared by BUYER during the order.
Invoice Information: The address declared by the BUYER during the order shall be valid.

The BUYER’ NIN will be sent to the e-mail address provided during the order. Since the policy that should be transmitted electronically cannot be delivered to the BUYER for any reason, the BUYER shall contact the SELLER, notify the situation and ensure that the policy is delivered to him.

Öno late payment interest is applied by the SELLER for payment by credit card.

ARTICLE 4 GENERAL PEOPLE

4.1) BUYER, the subject of the contract on the www.essb.org.tr website; He declares that he has read and learned the basic features of the product, the sales price and the method of payment and the preliminary information about the delivery, and has given the necessary confirmation in the electronic environment. BUYER; By confirming this Preliminary Information electronically, the address to be given by the SELLER to the BUYER before the conclusion of the distance contracts, the basic features of the ordered products, the taxes of the products included confirms that it has obtained the price, payment and delivery information accurately and completely.

4.2) The subject of the contract, legal 30-day Provided that the period is not exceeded, for each product, depending on the distance of the BUYER's place of residence, the BUYER's e-mail address is given within the period described in the preliminary information on the website. It is delivered to.

4.3) In case of an error in the electronic environment, the product; All kinds of problems that the BUYER will encounter during the delivery phase; The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to a problem.

4.4) SELLER, the subject of the contract is a solid, complete, It is responsible for the delivery by mail in accordance with the qualifications specified in the order.

4.5) SELLER, contractual obligation of performance; It can supply a different product with equal quality and price by informing the BUYER and obtaining his explicit approval before the product expires.

4.6) SELLER, in case the order subject product or service becomes impossible to fulfill If the subject of the contract cannot fulfill its obligations, it will notify the consumer of this situation before the performance obligation arising from the contract expires, and it will take 10 jobs. Returns the total price to the BUYER within a short period of time.

4.7) For the delivery of the product, this Information Form electronic confirmation is required. If for any reason the price of the product is not charged or it is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.

4.8) After the delivery of the product, the credit card of the BUYER If the relevant bank or financial institution fails to pay the price of the product to the SELLER due to the unfair or unlawful use by unauthorized persons, which is not due to the BUYER's fault, the SELLER may cancel the service.< /span>

4.9) The SELLER is in extraordinary circumstances such as force majeure or interruption of transportation; the subject of the contract due to the circumstances; If it cannot deliver within the time limit, it is obliged to notify the BUYER of the situation. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or delay the delivery time until the impediment is removed. In the event that the BUYER cancels the order, the amount stated will be called to him in 10 days through the bank. For payments made by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount on the BUYER's accounts after the return to the bank is entirely related to the bank transaction process, the BUYER states that it is not possible for the SELLER to intervene in any way for possible delays and that the amount returned to the credit card by the SELLER is transferred to the bank. It already accepts that it may take an average of 2 to 3 weeks for it to be reflected in the BUYER's account by the BUYER.

ARTICLE 5 ÖPAYMENT RETURN PROCEDÜRÜ

In cases where the CUSTOMER uses its right of withdrawal or the product subject to the order In cases where it cannot be supplied for various reasons or where it is decided to refund the amount to the CUSTOMER with the decisions of the arbitral tribunal, the SELLER will return the entire amount collected to the credit card from which the collection was made, within 14 days at once. By the bank, the CUSTOMER product; how many If he has received it in installments, he makes the refund of the payment to the CUSTOMER credit cards in installments in the same number of installments. If the return date and the card's account cut-off dates do not match, 1 (one) refund will be reflected on the card each month, and the CUSTOMER will pay the installments as much as the number of installments he has said before the return, after the installments of the sale are over. will receive more and will be deducted from its current debts.

In case of return of purchased products; The SELLER shall return the entire amount collected to the credit card from which the collection was made at once. By the bank, the CUSTOMER product; how many If he has received it in installments, he makes the refund of the payment to the CUSTOMER credit cards in installments in the same number of installments. If the return date and the card's account cut-off dates do not match, 1 (one) refund will be reflected on the card each month, and the CUSTOMER will pay the installments as much as the number of installments he has said before the return, after the installments of the sale are over. will receive more and will be deducted from its current debts.

CUSTOMER, this procedure; acknowledges and agrees that it has read and accepted.

ARTICLE 6 RIGHT OF WITHDRAWAL

BUYER; In distance contracts related to the sale of goods, there is no return of the product to itself or to the person/organization at the address indicated.

In the case of distance agreements regarding service provision, this period starts on the date of signing the contract .

Before the expiry of the right of withdrawal, the service started with the consent of the consumer. The right of withdrawal cannot be exercised in service contracts.

Expenses arising from the use of the right of withdrawal belong to the BUYER.< /p>

If this right is exercised

3. It is deemed that the BUYER has received the service after the invoice of the product delivered online to the person or the BUYER and the receipt of the policy.

ARTICLE 7  AUTHORIZED COURT

In the implementation of this contract, Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade and the Consumer Courts in the BUYER's or SELLER's settlement are authorized. To be applied by the buyer  authorities.

In case the order is placed, the BUYER is deemed to have accepted all the terms of this contract.< /span>

This Agreement is made for commercial purposes.< /p>

SELLER:Victor Reinsurance and Insurance Brokerage

BUYER: Name and surname declared at the time of order

 

 

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